Welcome to oressole.com. Oressole is an e-commerce store . We are providing you a proper direction return & refund with exchange after placing your order by through which you can return & refund also you can exchange your product after purchase. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to United State at oressole.com your satisfaction is always our priority!

Do you accept returns from these countries?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How can customers return products?
 = By mail

How will customers get the return label?

  • For defective products

      = Download/print

  • For customer remorse

=Download/print

WAY OF EXCHANGE PRODUCT & RETURNABLE ITEMS CONDITION:

when you will get your product if you mind that you need to exchange your product then you can contact us at, info@oressole.com or call us at, +1 279-201-6527. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package through which you can send back your product properly to us. we hope we will assist you all-time with a return of your product. we will provide you to exchange your product and also give you the right product for your demand.

Damaged or faulty goods:


If your order arrived damaged, or you’re having problems with a product you’ve bought, please contact us as soon as possible.

We will require an image or video showing the damage, fault, or incorrect item received to be able to provide a solution. The most common solutions to resolving issues relating to damaged or faulty goods are:

We may be able to provide a replacement.
We may offer a discount to keep the goods with minor damage.
If we cannot replace the item, and you do not wish to accept a discount, you can cancel the order and return the goods for a full refund. We may be able to collect the goods or provide you with a free returns label. However, if we can’t collect the item or provide a free returns label, we will refund reasonable returns postage costs upon you providing a copy of your returns postage receipt.

Refusing delivery:

If you refuse to accept delivery of all or part of your order (where the products or packaging do not appear to be damaged or defective) any fees and charges incurred by the retailer due to a package being refused may be deducted from your merchandise refund. The same will apply if the tracking states that delivery has been attempted and the item is awaiting collection from a postal depot, and that item is not collected and returned to the sender.

  • the currency that applies to this policy

          = USD

  • What is the restocking fee?

          = No restocking fee.

  • How much will customers pay for return shipping?

          = No cost.

  • For customer remorse fee?

         = No cost

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If you have any inquiries, please feel free to contact us:

Support 24/7-
Email: info@oressole.com
Phone: +1 279-201-6527
Address: 1000 Speer Boulevard, Denver CO 80204, United States